What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I get a message saying my form is in restore mode.

    Asked by firedupk9 on June 02, 2017 at 12:13 AM

    I get this message when I try and access the form via an email link.  What can be done?   My account is Firedupk9 

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    JotForm Support

    Answered by Charlie on June 02, 2017 at 12:56 AM

    Apologies for the inconvenience. Your account status is set to "Dormant" which usually happens when the account has been inactive or has not been accessed for quite some time. I have re-activated your account so you should be able to see your form now.