What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform site can't be reached

    Asked by Metjmu88 on June 02, 2017 at 03:10 PM

    I try to see the form I created and it won't load: https://form.jotform.us/71525641968162

     

    It keeps saying Jotform site can't be reached

    Page URL:
    https://form.jotform.us/71525641968162

  • Profile Image

    Answered by Sven on June 02, 2017 at 05:04 PM

    Hi, 

    I checked your form and I can open it without problems, it's most likely a local network issue, can you please try from a different device, or different network? 

    Let us know if the issue still persists.

    Thank you!

  • Profile Image

    Answered by Madelyn on June 05, 2017 at 10:05 AM

    I cleared my cache and cookies, but the link still won't work: https://form.jotform.us/71525641968162

    I am allowed to see other jotforms (https://form.jotform.com/62764879678178). See attached both chrome and internet explorer. 

  • Profile Image

    Answered by Sven on June 05, 2017 at 11:20 AM

    Hi, 

    I'm still not able to replicate, your form seems to be up and running, and there's no issue on our side. 


    Have you tired opening your form from a different network or a different device? If not, please try and let us know how you get on.

     

    Thank you!