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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Created a Password form and my form is now disabled

    Asked by devmyweb on June 03, 2017 at 01:35 AM

    Hi! I may have already posted this, but I can't seem to find it anywhere. I got into my account by doing a password reset, but my forms are still disabled. The forms I need are the: 
    1) Travel with On the Road Contact Form
    2) Join On the Road Travel.

    I don't really understand why either one would be disabled. I suspect it may be because I created a "password" form, but as you can see, I never used it. I built it before realizing I couldn't use it, but I didn't delete it -- I just left it there unused. I have now deleted it.

    Can you please reactivate the forms? 

    Thank you!


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    JotForm Support

    Answered by John_Benson on June 03, 2017 at 01:44 AM

    Thank you for deleting the "Password" form. 

    That's the reason why your account got automatically suspended by our anti-phishing filter tool. To avoid it in the future, please read our terms of use.

    I have now activated your account back in good status so you can manage and use your forms properly.

    Hope that helps. If you have questions, please contact us again.