What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I bill my silver plan?

    Asked by kikekorp on June 03, 2017 at 02:14 PM

    My name is Enrique Camacho, from Mexico City. Actually i´m working in "IDAC del Valle" www.idacdelvalle.edu.mx (we are an Architecture University) and we want to know more about Education Discount from HotForm. 

    Thank you, we wait for your answer.


    Mr. Enrique Camacho

    IDAC del Valle´s Graphic Designer


    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on June 03, 2017 at 05:14 PM

    You need to apply so we can check if you're eligible or not for the non-profit discount. Here's the link for our Educational Discount: https://www.jotform.com/education/pricing/

    All necessary information needed is in the link. After applying, give us up to 24 hrs to process the request. Upon approval, you should get an email.  Here's what it looks like:

    After that, you can click the Upgrade button under the Silver Plan to upgrade your account.

    Hope that helps. If you need further assistance, let us know.