What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am getting a ''Restore mode'' error on my form

    Asked by Kim.Herndon on June 04, 2017 at 08:57 PM

    I am getting a "Form Not Found: Your form is in restore mode. Check back later" message. How can I resolve this?


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    JotForm Support

    Answered by AIDAN on June 04, 2017 at 10:32 PM

    I have checked your account and found that it was dormant, which explains the message you have seen.

    I have re-activated your account. Your form should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.