What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I forgot my password and reset password doesn't seem to be working

    Asked by Elson Pettie on June 05, 2017 at 08:06 AM
    please send me a telephone number so I can get this matter fixed.  I need your help
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    JotForm Support

    Answered by AIDAN on June 05, 2017 at 08:09 AM

    I have successfully sent you a password reset instructions email. It should be landing into your email inbox as I type my answer. Please also check your SPAM/JUNK/BULK folders just in case.

    I hope this helps. If you need further assistance please let us know. Thank you.

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    JotForm Support

    Answered by AIDAN on June 05, 2017 at 08:10 AM

    Please also note that while we do not provide phone support, we do monitor this Support Forum 24/7 so please don't hesitate to contact us if you need anything.