- LauraAsked on June 05, 2017 at 11:15 AM
Hi, I needed to update my password. I tried to do 16 digit encrypted password 2'x and it wouldn't work. So I reset it to a much easier one. NOw it is telling me I had too many attempts and am locked out.
Please reset my account so I can access it.
NY Health and WellnessPage URL:
- JotForm SupportJohn_BensonAnswered on June 05, 2017 at 12:52 PM
I checked the mail logs and I can see that password reset instruction was being sent successfully.
Please check your spam folder. If you see JotForms email, mark it as not spam. Thank you.