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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to allow users to save their responses and come back to finish the form?

    Asked by Transparency17 on June 06, 2017 at 05:26 AM

    Hello, 

    We are designing a survey that is pretty long, and we would like to allow people to work on the form, save their answers and come back and fill the rest of it in later. I see that I can leave the form and if I come back in the same browser the questions are still filled in, but I am worried that if someone has settings to clear the cache automatically (after exiting a browser, or shutting down for example) that the responses won't be there anymore. Can you tell me if there is an option to save? 

    Thank you! 

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    JotForm Support

    Answered by seth on June 06, 2017 at 06:45 AM

    Hello,

    As you did, the users can continue the forms at a later time. However, as you said, if the cache is not available, they might lose the data they have entered.

    Another way to record the answers of the form users is to create a session for them. You need to create two forms, one for creating a session, the other is to collect data. Here is a detailed guide on doing this:

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    If you need further help on this please contact us again.

    Thank you.