What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Get Form URL widgets not working

    Asked by rachelbaillie on June 06, 2017 at 07:36 AM
    Could I ask for your help? I’ve set up my Get Form URL widgets, but they are not working. Could you perhaps take a look for me and let me know where I’ve gone wrong?!
    Thanks for your help.
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    JotForm Support

    Answered by liyam on June 06, 2017 at 09:23 AM

    Hello Rachel,

    I just created a sample form but I was not able to replicate the issue. 

    I'm not sure if this is necessary since widgets automatically update, but it's worth the try -- can you press the Update Widget button on the widget settings to see if it would fix anything?

    Please let us know if the problem persists.