What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pricing for non-profit and conditional formatting

    Asked by LLS on June 06, 2017 at 01:42 PM


    We're a 501(c)3 needing to replace our Fluid Surveys forms. What is the non-profit pricing?

    Also, we use a conditional formatting and was wondering what payment plan would solve that need.
    We need to send the full response in an email to one of 5 email addresses based on one question. The user selects their "Account Manager," and we then want the full form sent to that person.



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    JotForm Support

    Answered by david on June 06, 2017 at 02:34 PM

    We offer a 50% discount on subscriptions for non-profit organizations.  You can apply for the discount from any active account.  Here is how to do so:

    1. Make sure you are logged into the Jotform account you would like to add a subscription to.

     2. Then, fill out and send this form along with your organization info (site URLand PDF docs) for verification.

     Give us up to 24 hrs to process the request. Upon  approval, you should get an email like this:




     IMPORTANT: When you get the "Congratulations" email with the approval, before clicking in the "Upgrade" button in the email, make sure you have opened a fresh session at Jotform site with your account 

    Conditional logic is offered for all subscription levels, Free accounts included:


    Here is our specific guide on conditionally sending emails: