What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The bottom of my form is off the screen

    Asked by barcodeproducts on June 07, 2017 at 11:01 AM

    Hi

    I've searched for Form Height and Move Buttons - none of which worked so I'm asking for help.

    The bottom of my form is off the page and therefore the submit button can't be activated.  The only way I can access it is by reducing the magnification of my browser, but average visitors wouldn't make the effort.

    Am I able to reduce the height of my pop up form?

    See the screenshot below.

    Thanks

     

     

    Page URL:
    http://expertlabels.co.uk/applications/piggy-back-labels/

    Screenshot
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    JotForm Support

    Answered by Kiran on June 07, 2017 at 12:20 PM

    It looks like the issue is happening with the model box properties set on your WordPress website. Are you using any plugin for the modal box on the website? Also, please try injecting the following CSS to your theme so that the modal height and placement would be adjusted to display the form correctly.

    #form-jot-sample-request {

    top: 5%;

    }

    .modal-body {

        max-height: 550px;

    }

    You may check with the theme support for any assistance in injecting the CSS code to the WordPress theme.

    Hope this information helps! Please get back to us if the issue still persists. We will be happy to help.