What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Login failed - AUTOSUSPENDED

    Asked by Mark  on June 08, 2017 at 06:11 AM

    It's not my password but for some reason it says my account is auto suspended.

  • Profile Image

    Answered by yigitusta9 on June 08, 2017 at 07:18 AM

    Your account is probably autosuspended due to phishing detector.

    I think you should wait for a JotForm Support to investigate this issue.

  • Profile Image

    Answered by Sven on June 08, 2017 at 09:34 AM


    Your account has been auto-suspended due to suspected phishing activity. I have checked your forms and I can confirm that they are clear and compliant with our terms of use. 

    I have now re-activated your account, you should be able to use it normally without issues. 


    Let us know if you need any further help.

    Thank you!