What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why my jotform is working on my computer but not on my phone?

    Asked by honeydewphotography on June 09, 2017 at 12:20 AM

    I have created a jotform https://form.jotform.co/71560366469868  I have linked it to a facebook post. When i click on it on my computer it comes up fine, but when I click on my phone it takes me to the sign up form for jotform, can you help me please. 


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 09, 2017 at 03:24 AM

    I tested your form from a Facebook page you provided and the form was opening fine on my phone:

    The registering page shouldn't appear since it is a direct link to the form, could you please check again and let us know if the issue persists?

    Thank you!