PayPal Sandbox not working?

  • riverside_csc
    Asked on June 9, 2017 at 10:18 AM

    Hi 

    I am trying to test the functionality of the form I have designed.

    I have Sandbox mode switched on but when I get to test it I am unable to login to PayPal at all (I've tried several logins I have for different accounts).

    So I can't "go live" with the form until test it properly - i.e. complete the PayPal payment and triggger the confirmation emails etc out of JotForm.

    Thanks in advance

    Steve

  • liyam
    Replied on June 9, 2017 at 12:17 PM

    Hello Steve,

    Just to make sure, do you have already your Paypal Sandbox account? The live account and Sandbox account are two different accounts.

    If you have not created a sandbox account as of yet, you can create one via https://developer.paypal.com/ and then create accounts on your dashboard.

    PayPal Sandbox not working? Image 1 Screenshot 20

    Once you have created sandbox accounts, you can use those email address as your merchant account for sandbox mode of your form submissions.

    Thanks.