What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It says I am out of space and need to upgrade but I only have 3 forms and have not had 100 submissions.

    Asked by Toni O Conover on June 10, 2017 at 02:34 PM

    Please correct this issue! I have one form that gives people an error when they go to the web page. I should be fine with the free membership since I have 3 forms and under 100 submissions per month. 




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    JotForm Support

    Answered by aubreybourke on June 10, 2017 at 02:59 PM

    I checked your submission count and recalculated your total submissios. The system now says you have had 23 submissions. Is that correct? Please try again now and let us know if the problem persists.

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    JotForm Support

    Answered by aubreybourke on June 10, 2017 at 03:05 PM

    I visited your site and submitted the form. It looks like its workig now. I got the thankyou page with no errors.