What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    So you press yes in step 3?

    Asked by PWSA on June 12, 2017 at 10:19 AM

    So you press yes in step 3?

    Then how do you get your products back?

    This is a re-post of a comment on How to Pass a Calculation to a Payment Field

  • Profile Image
    JotForm Support

    Answered by BDAVID on June 12, 2017 at 11:54 AM

    If you are passing a calculation to a payment field, it means that you have setup the products through native fields:: https://www.jotform.com/help/259-How-to-Perform-Form-Calculation-Using-a-Widget 

    So, that is the reason why that message is shown, to let you know that the the products you have setup(if you have) through the payment field will be removed, if you click "yes", there is no way to recover them. You would need to set them up again, if you decide not to have your products in separate fields.

    Let us know if you have more questions.