Form issues displaying on Ipad

  • howiek
    Asked on June 13, 2017 at 3:36 PM

    When I have restrictions turned on, on the Ipad, however allowing https://form.jotform.us in Safari the dropdown and comments fields do not display. However with restrictions off the form display correctly.

    I need to have restrictions on, do you have any ideas why the form does not display correctly with them on?

    Jotform Thread 1172385 Screenshot
  • aubreybourke
    Replied on June 13, 2017 at 4:14 PM

    You can try using the mobile responsive widget. Just drag it onto the top of your form. It should adjust the form to display on smaller screens.

    Form issues displaying on Ipad Image 1 Screenshot 20

     

  • howiek
    Replied on June 13, 2017 at 4:43 PM

    I already have that included in the form...


    Howard Kleinman
    IT Manager
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  • Kevin Support Team Lead
    Replied on June 13, 2017 at 6:26 PM

    I think the issue is related to the fact that you're allowing access to the main form's link only while you're also using widgets, widgets are loaded from different resources so if the domain is blocked your widget will not load. 

    Please, allow access to these domains too: 

    https://widgets.jotform.io 

    https://data-widgets.jotform.io

    This should help you to get the widgets on your form displayed too. 

    Hope this helps. 

  • howiek
    Replied on June 14, 2017 at 8:43 AM

    That worked great.
    Thank you very much for your assistance.
    Regards,


    Howard Kleinman
    IT Manager
    [ Concorde Worldwide ]( http://www.concordeworldwide.com/ )
    Main: 732-577-0023
    Direct: 732-665-1706
    Follow us: [ Facebook ]( http://www.facebook.com/pages/ConcordeWorldwide/205439642808119 ) [ Twitter ]( http://www.twitter.com/concorde_limo ) [ Blog ]( http://concordeworldwide.wordpress.com/ )
    Book your reservation on our free Mobile App: [ Apple Store ]( https://itunes.apple.com/us/app/concorde-worldwide/id593927581?mt=8 ) [ GooglePlay ]( https://play.google.com/store/apps/details?id=com.groundwidgets.concorde )
    ...