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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form issues displaying on Ipad

    Asked by howiek on June 13, 2017 at 03:36 PM

    When I have restrictions turned on, on the Ipad, however allowing https://form.jotform.us in Safari the dropdown and comments fields do not display. However with restrictions off the form display correctly.

    I need to have restrictions on, do you have any ideas why the form does not display correctly with them on?

    Page URL:
    https://form.jotform.us/71305320702138

    Screenshot
  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 13, 2017 at 04:14 PM

    You can try using the mobile responsive widget. Just drag it onto the top of your form. It should adjust the form to display on smaller screens.

     

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    Answered by howiek on June 13, 2017 at 04:43 PM

    I already have that included in the form...


    Howard Kleinman
    IT Manager
    [ Concorde Worldwide ]( http://www.concordeworldwide.com/ )
    Main: 732-577-0023
    Direct: 732-665-1706
    Follow us: [ Facebook ]( http://www.facebook.com/pages/ConcordeWorldwide/205439642808119 ) [ Twitter ]( http://www.twitter.com/concorde_limo ) [ Blog ]( http://concordeworldwide.wordpress.com/ )
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    ...
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    JotForm Support

    Answered by Kevin_G on June 13, 2017 at 06:26 PM

    I think the issue is related to the fact that you're allowing access to the main form's link only while you're also using widgets, widgets are loaded from different resources so if the domain is blocked your widget will not load. 

    Please, allow access to these domains too: 

    https://widgets.jotform.io 

    https://data-widgets.jotform.io

    This should help you to get the widgets on your form displayed too. 

    Hope this helps. 

  • Profile Image

    Answered by howiek on June 14, 2017 at 08:43 AM

    That worked great.
    Thank you very much for your assistance.
    Regards,


    Howard Kleinman
    IT Manager
    [ Concorde Worldwide ]( http://www.concordeworldwide.com/ )
    Main: 732-577-0023
    Direct: 732-665-1706
    Follow us: [ Facebook ]( http://www.facebook.com/pages/ConcordeWorldwide/205439642808119 ) [ Twitter ]( http://www.twitter.com/concorde_limo ) [ Blog ]( http://concordeworldwide.wordpress.com/ )
    Book your reservation on our free Mobile App: [ Apple Store ]( https://itunes.apple.com/us/app/concorde-worldwide/id593927581?mt=8 ) [ GooglePlay ]( https://play.google.com/store/apps/details?id=com.groundwidgets.concorde )
    ...