What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to downgrade the feature from Bronze to starter because we are not using but withput lose the account.

    Asked by EvaluationHelpdesk on June 14, 2017 at 08:48 AM
  • Profile Image

    Answered by Sven on June 14, 2017 at 10:24 AM

    Please note that you will not lose your account if you downgrade, the only difference will be in your account limits. Meaning that you will have less submissions and views per month, but you will not lose any of your existing data.