What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal integration: Ability to send the value of a Unique ID widget to Paypal

    Asked by topzonemedia on June 14, 2017 at 10:14 PM

    I have a for that is using the Unique ID widget and I need to send this information to Paypal using the payment widget. This will be used to match the payment with the form submission. I haven't found a way to make this happen with the current form settings. Any suggestions? The form in question is not yet published.

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    JotForm Support

    Answered by ashwin_d on June 15, 2017 at 12:21 AM

    Hello topzonemedia,

    Please note that you can take advantage of our "Fetch Data from a Text Field" option of your Paypal payment tool to pass additional form field data to PayPal payment. You need to open Paypal payment tool wizard and under "Additional Gateway Settings", you should be able to see the "Fetch Data from a Text Field" dropdown option. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    JotForm Support

    Answered by Kiran on July 27, 2017 at 02:47 AM

    We are sorry for the confusion. Though it was allowed to send Unique ID widget to PayPal in the earlier version, unfortunately, sending Unique ID widget data to PayPal field is not supported at this moment. I have tested it again and see that it is currently allowing to choose only Text box fields. 

    I am sending a request to our backend team to see if it can be added again to the new version builder. If there is any update in this regard, you'll be posted here.


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    Answered by topzonemedia on July 27, 2017 at 10:30 AM

    Thank you for the update.


    This would be incredibly useful for payment tracking.