- fallmendersAsked on June 15, 2017 at 12:45 PM
The message below is what I copied and pasted to show what comes up. We have several employees who have access to the business account and only this 1 employee keeps getting this message when she tries to log in. She has always been able to access, makes updates, etc. We had her clear her cookies and restart the computer but no change. Anyone else is fine to get onto our account.
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- JotForm Supportashwin_dAnswered on June 15, 2017 at 02:28 PM
Looks like IP address from where you access form is blocked and that is the reason why you see this error message. I would suggest you to please let us know your IP address and we will take a look why it was blocked. Please click on the following URL to know your IP address: https://whatismyipaddress.com/
We will wait for your response.