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    Why is my IP address blocked?

    Asked by fallmenders on June 15, 2017 at 12:45 PM

    The message below is what I copied and pasted to show what comes up.  We have several employees who have access to the business account and only this 1 employee keeps getting this message when she tries to log in.  She has always been able to access, makes updates, etc.  We had her clear her cookies and restart the computer but no change. Anyone else is fine to get onto our account.

     

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    Hold it right there!

     

    Looks like your IP address has been banned because of a possible phishing attempt. If you believe that there is a mistake, let us know using the form below.

    JotForm Username*

     

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    What does your web site do?*

     

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    How do you use JotForm?*

     

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    JotForm Support

    Answered by ashwin_d on June 15, 2017 at 02:28 PM

    Hello fallmenders,

    Looks like IP address from where you access form is blocked and that is the reason why you see this error message. I would suggest you to please let us know your IP address and we will take a look why it was blocked. Please click on the following URL to know your IP address:  https://whatismyipaddress.com/

    We will wait for your response.

    Thank you!