What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am still experiencing this same issue. When will a fix be made Jotform??

    Asked by StudioBe on June 15, 2017 at 01:15 PM
    I am still experiencing this same issue. When will a fix be made Jotform??
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    JotForm Support

    Answered by Nik_C on June 15, 2017 at 01:33 PM

    I just run a test submission in a test form under your account and I received an email:

    Could you please check and confirm if you received the same?

    Thank you!

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    Answered by StudioBe on June 15, 2017 at 01:42 PM

    Yes, I got the same email.