- JotForm SupportjonathanAnswered on June 16, 2017 at 09:42 PM
That is correct. Since it is already on the user what amount will be inputted, the option for service charge is no longer built-in within the payment type.
To achieve the version that has defined amount + service charge fee, you can do it instead using custom amount payment form.
You can use the regular fields instead to calculate all the amount (regular amount + service charge fee) and then pass the total amount value to the Payment field (user define amount).
You can check this user guide: How-to-Pass-a-Calculation-to-a-Payment-Field
Let us know if you need further assistance.