I have a paid membership yet there are still JotForm ads on my forms

  • henke_firesoul
    Asked on June 18, 2017 at 9:14 AM

    Hello,

     

    I'm not happy with you putting up adds in the forms even if I am a paying member. Can you remove them or do I need to find another form application to be able fo have a website without adds?

    Thank you!

     

    /Henrik

    Jotform Thread 1176732 Screenshot
  • AIDAN
    Replied on June 18, 2017 at 10:50 AM

    First of all please accept my apologies for any inconvenience.

    Please note that our JotForm branding is enabled by default on account creation, and we provide an option to remove it for upgraded accounts.

    As you have an upgraded account, please follow these steps to remove the JotForm branding:

    1. Login then open your account settings page: https://www.jotform.com/myaccount/settings

    2. Uncheck the "JotForm Branding" box:

    I have a paid membership yet there are still JotForm ads on my forms Image 1 Screenshot 20

    I hope this helps. If you need further assistance please let us know. Thank you.