What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a paid membership yet there are still JotForm ads on my forms

    Asked by henke_firesoul on June 18, 2017 at 09:14 AM



    I'm not happy with you putting up adds in the forms even if I am a paying member. Can you remove them or do I need to find another form application to be able fo have a website without adds?

    Thank you!



    Page URL:

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    JotForm Support

    Answered by AIDAN on June 18, 2017 at 10:50 AM

    First of all please accept my apologies for any inconvenience.

    Please note that our JotForm branding is enabled by default on account creation, and we provide an option to remove it for upgraded accounts.

    As you have an upgraded account, please follow these steps to remove the JotForm branding:

    1. Login then open your account settings page: https://www.jotform.com/myaccount/settings

    2. Uncheck the "JotForm Branding" box:

    I hope this helps. If you need further assistance please let us know. Thank you.