What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hi, I have a question regarding our jotform,

    Asked by X24kgold on June 19, 2017 at 09:11 AM

    HI , I currently use jot Form  for my up and growing business , but am wondering if  it is better to have my consultants use our company jot Form or have there own ? I know that currently they are running into issues with there forms not working because they have a payment Form on the Form.  Just needed to know what was the best solution  to this ? Using company jotform I have  or them creating there own , thank you Deb Huntsinger  Oceans Above  . 

  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 19, 2017 at 09:41 AM

    You have a couple of options:


    #1. You can have all your users signup for their own accounts. The accounts can be free or paid.



    #2. Or you can share your account by creating sub users and assigning them shared forms:

    How to Share Forms with a Sub-account User


    Finally, gathering usernames/passwords/credit card details is prohibited. If you want to have payments on your form then you must use a supported payment integration:

    Mastering Payment Form Integrations with JotForm