free plan Question

  • camilleW
    Asked on June 19, 2017 at 3:33 PM

    Hi, I'm currently on a free plan.  Once I reach the total number of submissions (500) do they delete and does the counter start over, or do I automatically need to upgrade at that point?  

     

    Thank you 

     

    Camille 

  • Jeanette JotForm Support
    Replied on June 19, 2017 at 5:10 PM

    You can either upgrade or download the submissions in an Excel file. If you choose to remain on the free plan the oldest submissions will be deleted automatically.