What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    free plan Question

    Asked by camilleW on June 19, 2017 at 03:33 PM

    Hi, I'm currently on a free plan.  Once I reach the total number of submissions (500) do they delete and does the counter start over, or do I automatically need to upgrade at that point?  


    Thank you 



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    JotForm Support Manager

    Answered by Jeanette on June 19, 2017 at 05:10 PM

    You can either upgrade or download the submissions in an Excel file. If you choose to remain on the free plan the oldest submissions will be deleted automatically.