Concern on the privacy of our customers

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    Asked on June 20, 2017 at 12:22 AM

    Hi. I just like to ask how secure are the data being gathered in this site? I am just concern on the privacy of our customers and might be subject to local regulatory issues.


    Also, for submission ID, is there a way to customize it to suit our local needs? i find the system generated submission ID to long for our reference monitoring.





  • Profile Image
    Answered on June 20, 2017 at 02:17 AM

    Hello sbdph,


    Here is a quote from Jotform's Privacy Policy:

        "We respect the privacy of our users and the privacy of their client data. All user information contained within the forms you may use or build on the JotForm Site are governed by our Terms of Service. You retain all rights to your data. We will not sell, share data. We will not access your data for non-administrative reasons."


    You can read more from here


    Hope this helps,


    Have a nice day!

  • Profile Image
    Answered on December 25, 2017 at 06:11 PM


    JotForm Secure Online Forms page is now available, please find detailed information about all common security-related questions, on the link below: