What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditions: Hide or Disable payment option

    Asked by weshayd on June 21, 2017 at 06:31 AM

    I'm wondering if I can hide or disable a payment option depending on what has been selected earlier in the form.


    eg on this form if Solo is selected in the tick box at the start, hide or disable the sidecar entry fee.

    Please note I have not finished this form.

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    JotForm Support

    Answered by candy on June 21, 2017 at 08:34 AM


    Unfortunately, it is not possible to hide or disable payment options by conditions. Conditions do not work with payment gateway options.

    If you need further clarification, let us know.

    Thank you.