What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My login isn't recognised

    Asked by Liam  on June 22, 2017 at 07:32 AM

    Hi.

    We have used you for about 7 years now but it is saying I can't login or reset my password as it isn't recognised.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 22, 2017 at 07:43 AM

    Can you please provide me with the username or email address of this specific account? I searched with gpssales@btconnect.com but I cant seem to find anything.

  • Profile Image

    Answered by Liam  on June 22, 2017 at 08:43 AM
    Hi.
    Thanks for the email. It is Gosport Plumbing Supplies Ltd. We have about 20
    forms through you that we use regularly. Here is one of them:
    http://form.jotformpro.com/form/50221889166964
    Kind regards, Liam.
    Sent with Mailtrack

    ...
  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 22, 2017 at 09:24 AM

    Yes I have the account details now. Thank you.

    Your username is: GosportPlumbingSupplies 

    And your email for the account is: gosportplumbing@gmail.com

    I checked your login. And its working. If you cant rember the password you can request to change it here:

    https://jotform.com/login