My login isn't recognised

  • Profile Image
    Liam 
    Asked on June 22, 2017 at 07:32 AM

    Hi.

    We have used you for about 7 years now but it is saying I can't login or reset my password as it isn't recognised.

    Thanks.

  • Profile Image
    aubreybourke
    Answered on June 22, 2017 at 07:43 AM

    Can you please provide me with the username or email address of this specific account? I searched with gpssales@btconnect.com but I cant seem to find anything.

  • Profile Image
    Liam 
    Answered on June 22, 2017 at 08:43 AM
    Hi.
    Thanks for the email. It is Gosport Plumbing Supplies Ltd. We have about 20
    forms through you that we use regularly. Here is one of them:
    http://form.jotformpro.com/form/50221889166964
    Kind regards, Liam.
    Sent with Mailtrack

    ...
  • Profile Image
    aubreybourke
    Answered on June 22, 2017 at 09:24 AM

    Yes I have the account details now. Thank you.

    Your username is: GosportPlumbingSupplies 

    And your email for the account is: gosportplumbing@gmail.com

    I checked your login. And its working. If you cant rember the password you can request to change it here:

    https://jotform.com/login