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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does my upgraded perks also affect the form shared by the parent account?

    Asked by Uche_Nnadi on June 22, 2017 at 10:19 AM

    I just upgraded my account and a friend shared a form with me. Does my upgraded perks also affect the shared form?

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    JotForm Support

    Answered by AIDAN on June 22, 2017 at 11:50 AM

    Please note that your parent account does not benefit from your upgrade. When the parent account is the upgraded one, then all the sub-account users can benefit from that upgrade within the scope of the shared forms, but not the other way around.

    For more information on sharing forms with sub-account users please see our guide here: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User

    I hope this helps. If you need further assistance please let us know. Thank you.