- igcboxAsked on June 24, 2017 at 10:47 AM
Hello, I have an e-commerce website, and I would like to capture the information before my page break, in case users do not submit the payment. This way I can at least have data on which people started the form and maybe even ask them why they didn't purchase. Can this be done?Page URL:
- JotForm SupportliyamAnswered on June 24, 2017 at 11:36 AM
Unfortunately, there is no option to capture information without making a submission, so I think a better solution here is adding a submit button or give them an option to not purchase and just submit the form.
If you have additional questions, please let us know.