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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Would like to capture partial submissions of form.

    Asked by igcbox on June 24, 2017 at 10:47 AM

    Hello, I have an e-commerce website, and I would like to capture the information before my page break, in case users do not submit the payment.  This way I can at least have data on which people started the form and maybe even ask them why they didn't purchase.  Can this be done?

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    JotForm Support

    Answered by liyam on June 24, 2017 at 11:36 AM


    Unfortunately, there is no option to capture information without making a submission, so I think a better solution here is adding a submit button or give them an option to not purchase and just submit the form. 

    If you have additional questions, please let us know.