What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Suspicious emails

    Asked by dyhopkinstx on June 24, 2017 at 07:39 PM

    I keep getting emails like the one shown below.  



  • Profile Image

    Answered by WilliamR on June 24, 2017 at 07:47 PM

    Sorry for all the troubles. A spammer was using Jotform to send out this kind of emails randomly to generic email addresses, even non-customers were receiving this.

    We have suspended the user to prevent it from spreading and happening in the future.

    Rest assured that there were no data that were compromised. You can safely ignore the message.

    In the meantime, if you have any other concerns, feel free to contact us anytime.