What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change user name

    Asked by PAC2017jf on June 24, 2017 at 08:23 PM

    Can I please change the username on our account?

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    JotForm Support

    Answered by BDAVID on June 24, 2017 at 09:23 PM

    Yes, we can change it for you, but please note the following:

    -Customer URLs will not longer work once we change the username, so you would need to create them again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form 

    - Provide alternate names in case the proposed one is not available.