What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have never used jotform but have been receiving several emails a day telling me my password has changed. This has been going on for the last week. W

    Asked by Donna  on June 26, 2017 at 09:16 AM
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    JotForm Support

    Answered by Aury on June 26, 2017 at 10:33 AM

    Dear Donna,

    Thank you for bringing this to our attention.

    Our apologies for the inconvenience this issue may have caused you. It is not us, unfortunatelly we had a spammer using our services that generated this email  to make it looks as if the email were coming from us, this user is already cancelled.

    Please disregard the email you received, as it is not ours.

    If you have additional questions, please contact us.

    Thank you and Regards.