Boxes are stretched out on tablet

  • forevertan
    Asked on June 27, 2017 at 9:53 AM

    Why are the boxes stretched when using a tablet? It wasn't like that a couple weeks ago. I don't like it at all. Can you make it go back to the way it used to be?

    Jotform Thread 1184784 Screenshot
    Page URL: https://form.jotform.com/52745501246149
  • WilliamR
    Replied on June 27, 2017 at 11:25 AM

    I checked your website in iPad mode both in landscape and portrait mode, and it looks fine on my end.

    Landscape view:
    https://www.screencast.com/t/D4bhCrvKzW

    Portrait view:
    https://www.screencast.com/t/O6nvoKeVr

    I'm afraid, I'm not able to replicate the issue you were experiencing. Are you still having issues with your form on ipad?

  • forevertan
    Replied on June 27, 2017 at 11:33 AM

    I'm using a samsung tablet and an amazon fire

  • aubreybourke
    Replied on June 27, 2017 at 11:45 AM

    I can reproduce the error here in the advanced form builder preview for mobile devices. Heres what the form looks like currently:

    Boxes are stretched out on tablet Image 1 Screenshot 40

     

    And if you use the Mobile Responsive Widget. It looks like this:

    Boxes are stretched out on tablet Image 2 Screenshot 51

    So I suggest you try and use the "Mobile Responsive Widget". Just search for it on the left. And drag it onto the top of your form:

    Boxes are stretched out on tablet Image 3 Screenshot 62

     

  • forevertan
    Replied on June 27, 2017 at 12:03 PM

    That worked.

    Thank you!