I received a request to reset my password from your company but I never had an account with you

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    MyAcct1234
    Asked on June 27, 2017 at 12:59 PM

    I received a request to reset my password from your company but I never had an account with your company. It came from Germany.

    I do not want or need an account with your company.  Please delete it. Thank you.

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    AIDAN
    Answered on June 27, 2017 at 02:11 PM

    First of all please accept my apologies for any inconvenience.

    Please note that there was a user spamming with these emails that try to look like they're coming from us whereas they're not.

    If you could please follow this guide and provide us with the message headers of the email you received, that would help us ensure that all the spam accounts are suspended: https://support.google.com/mail/answer/22454

    Thank you in advance. We are awaiting your reply.