Why is my form disabled

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    Asked on June 27, 2017 at 02:05 PM



    I RECEIVE AN ERROR MESSAGE "Form NOT Found." the form is disabled.

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    Answered on June 27, 2017 at 03:13 PM

    Your account is suspended because one of your forms is asking for Credit Card authorization upload. Here's a screenshot:

    Also, one of your forms has a Header title Credit Card Charge Authorization. 

    If you let us delete the Header Title and the Upload Cr Card Authorization then we can re-activate your account. As per our terms of use, collecting sensitive information is not allowed here in JotForm.

    We'll wait for your response. Thank you.