Confirmation emails not being sent

  • serienoir
    Asked on June 28, 2017 at 12:06 PM

    Do I have settings wrong?

  • John_Benson
    Replied on June 28, 2017 at 2:29 PM

    To receive an autoresponder email for pending payments, please enable it in the Payment Additional Gateway settings. To do that, please follow the screen animation below:

    1. Log in to your account and open the form.
    2. Select the Payment field and click the Gear icon.
    3. Scroll down and choose the "Notifiers and Autoresponder" in the Pending Payment Email.

    Confirmation emails not being sent Image 1 Screenshot 20

    I hope that helps. Please contact us again if you need further assistance.