Não consigo acessar minha conta

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    Asked on June 28, 2017 at 03:13 PM
    minhas contas estao inacessiveis. auto suspendidas sem nenhum motivo pois ainda estou cosntruindo meus formualários. uma pena.
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    Answered on June 28, 2017 at 03:30 PM

    Your account sevenacademia is autosuspended by our phishing system. I have inspected your form and I noticed that you have fields that collect credit card information and that is against JotForm Terms of use.

    Phishing - You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately.

    Card number, expiration date, security codes and card holder name are considered critical information and cannot be collected on plain text fields. The only services allowed to collect such data are those that are DSS/PCI certified.

    I have removed those fields from your form and I have activated your account.

    If you want to have payment fields inside of your form, you have to use one of JotForm payment tools. 

    Inside of this articles you can find out more about payment tools and how to set payment form:




    Hope this will help. Let us know if you need further assistance.