What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I used the URL link, which worked fine.

    Asked by OCapril on June 29, 2017 at 01:30 AM

    I used the URL link, which worked fine..I hit the submit button, and my thank you pops up on the page. The problem is, that I am not receiving email confirmation..it's like it isn't going through. Help! 😀



    This is a re-post of a comment on Adding a Form to Your Wix Site

  • Profile Image

    Answered by WilliamR on June 29, 2017 at 01:55 AM

    Can I have the URL for your form please? I tried to pull an account using your email address, but could not find any. I'd like to check if the email is in the bounce list. Also, have you tried checking on your spam folder?