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MollyAsked on June 29, 2017 at 1:25 PM
My account was autosuspended. Please help!!! Thanks
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AIDANReplied on June 29, 2017 at 3:07 PM
Upon inspection I found that your account got autosuspended because your form "MyTimeMD Patient Sign Up Form" with ID 32866948429169 is collecting passwords, in violation of our terms of use.
Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use
If you accept our terms of use, and grant us permission to remove the offending form, we may consider re-activating your account.
If you need further assistance please let us know. We will be happy to help. Thank you.
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MollyReplied on June 29, 2017 at 3:53 PM
I accept terms of use. Please remove the password.
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John_BensonReplied on June 29, 2017 at 5:31 PM
Thank you for your cooperation, Molly.
I have now removed the guilty fields and activated your account back in good status. You can now use and manage your forms properly.
To check the guilty fields I have removed, here's a screenshot: