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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Photo widget is not picking Back Camera from Tablet or Cellphone.

    Asked by skywatchprotection1 on June 29, 2017 at 09:10 PM

    Even after selecting from WIDGET setting BACK CAMERA, its still not picking back camera from Cellphone and only taking picture from Front Facing Camera.

    Page URL:
    https://form.jotform.ca/71797298517272

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    JotForm Support

    Answered by Chriistian on June 29, 2017 at 11:14 PM

    I checked your form (https://form.jotform.ca/71797298517272 ) on my Android phone and on a Chrome browser but I wasn't able to replicate the issue. It is picking back camera and as well as taking a picture from Front Facing Camera.

    To prevent this issue, please make sure that Jotform plugins are not being blocked on your end. May we know in which device, version, and browser you are experiencing this issue?

    If the issue still persists, please let us know.
    Regards.