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    Condition not working

    Asked by sheli21 on July 03, 2017 at 05:11 AM

    Hello

    I created a dropdown with yes / no answers. I made this condition but it does not work. What do I need to do?

    https://form.myjotform.com/71824856125561

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    JotForm Support

    Answered by John_Benson on July 03, 2017 at 06:06 AM

    I cloned your form and check the conditions configuration. I have noticed that the condition is not set properly.

    To my understanding, you want to show the "12. If you have not yet..." text field when the option "NO" is selected on the "11. Have you got a..." drop-down menu field. To fix the issue, please change the IF to "11. Have you got a..." drop-down menu field. Please see my screen animation guide:

    Here's the result: