My colleague is going to take over my Jotform account, how can we change the name, and payment?

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    Innovate2012
    Asked on July 03, 2017 at 12:17 PM

    We are closing down an office and my colleague in NY wants to continue using the forms we have created. Can she take over this account by changing the name, and payment method for the $90 annual fee?

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    Kevin_G
    Answered on July 03, 2017 at 01:47 PM

    You could change the account information here: https://www.jotform.com/myaccount/profile 

    But if you would like to change the account username, you will need to provide us at least three possible usernames you would like to use so we can check their availability on our end and proceed changing the username. 

    To update your payment information, please follow this guide: https://www.jotform.com/help/330-How-to-Update-My-Subscription-s-Payment-Method-FastSpring- 

    If you have any question, let us know.