What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Am I able to see the sender's email address from a survey if I don't request it in the form?

    Asked by memphisjrtennis on July 05, 2017 at 03:10 PM
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    JotForm Support

    Answered by liyam on July 05, 2017 at 04:37 PM

    If you do not ask for the email address of the form sender, then there is no way for the form to collect the sender's email address. So if you need the sender's email address, then you need your form to have such a field asking for this information.

    If I am misunderstanding your concern, please let us know.

    Thanks.