What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't find a lot of old submission

    Asked by direzionedinamo on July 06, 2017 at 03:57 AM

    hi, on 04/07/2017 we've paid for the bronze account and we had more than 7000 submission on our account. from 05/07/2017 we see only the last 500. we want to know why and if we can have back the missing submission. thank you

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    JotForm Support

    Answered by BJoanna on July 06, 2017 at 04:16 AM

    I have restored your submissions. You now have 7,334 submissions on your account. 

    Let us know if you need further assistance.