What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do i turn off subscription and save data when I don't need the annual subscription.

    Asked by Alex Lohmann on July 06, 2017 at 02:02 PM
    How do i turn off subscription and save data when I don't need the annual subscription. Then renew it.
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    JotForm Support

    Answered by BDAVID on July 06, 2017 at 02:09 PM

    You can not turn off or pause annual subscription. The cycle will continue regardless of your account activity. So, if you will be using JotForm just for a few months, we would recommend you subscribing for a monthly subscription.