Wix Embedded Form: Clear Form and Print Form buttons do not work

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    alanketcha
    Asked on July 07, 2017 at 03:32 PM

    I am using my forms embedded in a Wix created Web Site.

    I have elected to enable the Clear Form and Print Form buttons of the Submit button. 

    The Clear and Print works fine when I run the JotForms by themselves. The Clear Form, when "clicked", results in a pop up asking if I want to clear the form. Selecting yes, clears the form. OK so far.

    However, when the forms are embedded in the Wix Web Site, the Clear Form button does NOT result in the pop up asking if I want to clear the form. I suspect, the pop up is being blocked somehow.

    Any suggestions? I have looked at my browser settings and see nothing different between the browser setting when using JotForm directly or when using the form through the Wix sitye.

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    Mike
    Answered on July 07, 2017 at 04:59 PM

    Thank you for contacting us.

    It appears that Wix is sandboxing embedded content, this is why the Clear Form and Print Form buttons do not work properly.

    I would like to suggest contacting Wix support to see if they have a solution to this issue.