What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Wix Embedded Form: Clear Form and Print Form buttons do not work

    Asked by alanketcha on July 07, 2017 at 03:32 PM

    I am using my forms embedded in a Wix created Web Site.

    I have elected to enable the Clear Form and Print Form buttons of the Submit button. 

    The Clear and Print works fine when I run the JotForms by themselves. The Clear Form, when "clicked", results in a pop up asking if I want to clear the form. Selecting yes, clears the form. OK so far.

    However, when the forms are embedded in the Wix Web Site, the Clear Form button does NOT result in the pop up asking if I want to clear the form. I suspect, the pop up is being blocked somehow.

    Any suggestions? I have looked at my browser settings and see nothing different between the browser setting when using JotForm directly or when using the form through the Wix sitye.

    Page URL:

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    JotForm Support

    Answered by Mike on July 07, 2017 at 04:59 PM

    Thank you for contacting us.

    It appears that Wix is sandboxing embedded content, this is why the Clear Form and Print Form buttons do not work properly.

    I would like to suggest contacting Wix support to see if they have a solution to this issue.