Form displays 'Please wait' error message after submitting the form

  • BoomerangOnboarding
    Asked on July 10, 2017 at 7:31 AM

    When people submit on our forms they dont go through. It just says please wait.  

    Any ideas why ?

     

     

  • Kiran Support Team Lead
    Replied on July 10, 2017 at 11:08 AM

    I see that your website is built using WordPress and the form is embedded using form embed plugin. It seems that there is a conflict with the scripts on the web page and form. Please try embedding the form using the default Javascript embed code which should be working fine. 

    Form displays Please wait error message after submitting the form Image 1 Screenshot 20

    Also, please make sure that you disable the Form embed plugin on the website to avoid conflicts. Please get back to us if you need any further assistance. We will be happy to help.