What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm getting an "Oops! Form not found" message when I try to submit a form

    Asked by csewebmaster on July 11, 2017 at 10:00 AM

    The forms embed on a page just fine, but when I try to submit a test, I'm getting an "Oops! Form not found: 63145826218962" message. We're also not receiving email notifications when forms are submitted.

    Page URL:

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    Answered by spaladysouthorange on July 11, 2017 at 10:07 AM

    We are having the same issue with our forms- exact same message pops up when submitted! 

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    JotForm Support

    Answered by Welvin on July 11, 2017 at 11:20 AM

    Our apologies. We've fixed this just a few minutes ago. Please check again. Please note that re-saving your form will also fix it, just in case.

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    Answered by csewebmaster on July 11, 2017 at 11:44 AM

    Seems to be working again. Thanks!