- massagescAsked on July 12, 2017 at 04:02 AM
Why am I getting this error?
- CharlieAnswered on July 12, 2017 at 06:58 AM
Please do make sure that you have successfully integrated your WePay account in the payment wizard. Another, please do make sure that the parameters in the payment field are valid like the amount and the credit card details.
Based on this documentation: https://developer.wepay.com/api/general/errors. The error code 1003 states that you have passed an invalid parameter.
I have also cloned your form and tested it on my end.
In my WePay account, the transactions are being completed:
Note, however, that I am using the "stage" environment which is the testing environment for WePay. In your case, you'll need to use valid and production data.
If you are still having issues and everything is accurate and valid, please let us know and we'll forward it to our developers.
- JotForm SupportoliviaAnswered on July 13, 2017 at 12:08 PM
It is seen that you had a problem about WePay. You were getting 'Payment Error 1003'. As my colleague explained that this issue may be related with the incorrect credentials.
However, our developers made some improvements on WePay related with this issue. Could you please check again? Please try to replicate your issue again and if the issue still persists, please inform us.
I'll be awaiting for your reply.